My first corporate leadership role was quite the
challenge; a division that was in 32nd place out of 32
and it required me to lead a group of individuals that
were in their 40's, 50'sand 60's. What made this
more challenging is I was only 28 years old. I learned
very quickly that their values were different than mine
and it was going to be important for me to have an
understanding of what was important to themselves
and their families.
I have told the story to some of you about purchasing
my first home. I had found the perfect little 3 bedroom
home in Kansas City, Kansas for my young family and
I was set on buying it, however there was no way I
could qualify for a loan at the time. I asked my realtor
to take me in the home anyway and I took pictures of
every room. I hung the pictures in my office for weeks
as a reminder of what I was working towards. Buying
this home was the thing that drove me and after a
short time, with a lot of hard work I was able to
purchase my first home.
Today there are 4 generations in the work place and
keeping everyone "pumped up" brings about new
challenges. The new generation, or Millennials
consist of techno savvy youth that move at a lighting
speed. They learn faster, have a great deal of
creativity and get bored fast. The 4 generations are
sometimes referred to as the following:
- The Silent Generation (61-78)
- The Boomers (43-60)
- The X-ers (22-42)
- The Millennials (13-21)
Every generation has a lot to offer, but it is important to
understand their values and how to get the most out of
them. Recognition of the diverse knowledge base
and what might motivate your team to support your
concepts are the first steps to cultivating growth. For
example, an incentive program that may result in
winning an i-pod may not be appropriate for the Silent
Generation. In contrast the Silent Generation would
most likely enjoy a fine dinning experience as a
reward.
Each generation comes with a different set of beliefs
and ideals. Making a true connection requires the
ability to understand their music and the value of it.
Consider the following questions:
What are their core values, because they probably
differ from yours?
What leadership and communication style works
best?
What are the best incentives for each generation to
inspire performance?
The people within an organization are what make or
break a business; therefore knowing how they think
and what they believe will give you the edge you need
to be successful. This lesson was essential to the
division rising from the bottom of 32 teams, to the
number 1 division in the country for 3 years.